Frequently Asked Questions
.(SEE WHAT PERCENTAGE WILL I MAKE ON MY VILLAGE TRADE SALES?
Sellers make 70% commission on all sales.
WHAT BENEFITS DO I HAVE AS A SHOPPER?
Shop ONLINE then pick up ALL of your items in one convenient location!
No stranger meet-ups! Yikes, scary!
Avoid driving all over town to pick up items one by one!
Does wasting time at rummage sales drive you crazy?
When you purchase items from us, you know exactly what you’re getting on pick-up day!
WHERE DO YOU GET YOUR INVENTORY?
All of our inventory items come from area families who set their own prices, provide the photo & item description. Village Trade Carolinas facilitates the transaction between sellers & shoppers.
WILL IT TAKE LOTS OF TIME?
We offer steps that will streamline the process. Start small. Once you get the feel for the process, you’ll be hunting the house looking for more items to sell! Don’t procrastinate. The earlier you start, the more items you can enter for a bigger check!
WHY SHOULD I CONSIGN? I USUALLY DONATE MY ITEMS.
We love donating too! Many of our amazing consignors choose to donate their items that don’t sell at our in-person Wee Trade sales. We make an enormous impact on the community with direct donations. Bring any items that didn’t make it in the sale or are unsold to drop off. Our Charitable Village program is hard at work making partnerships with local charities for our online sale, too! When you bring your sold items to the drop off, you can also bring unsold items and donate them directly to one of our local community partners!
HOW CAN I SELL ITEMS WITH YOU?
ONLINE: Register to consign through the link on our consign page. Non-refundable Registration is $10 to cover rent and software costs. The last day to register for and enter items is the day before we go 50% off. If you register or add items after the presale- we STRONGLY recommend you make the items discountable. We sell over half of our items during the 2 discount days. WE RESTOCK ITEMS DAILY, so once registered, you can make tags until the day before we close.
ARE ITEMS IN MY ONLINE CART AUTOMATICALLY MINE?
Items are yours ONCE YOU PAY! Inventory is limited and mostly one of a kind. Items in your cart CAN BE PURCHASED BY OTHERS IF THEY PAY FIRST. You may make multiple transactions.
WHAT ARE MY PAYMENT OPTIONS WHEN SHOPPING ONLINE?
We will accept all credit & debit cards. No cash, check or gift certificate options are available at online checkout.
HOW WILL I KNOW WHEN TO PICK UP MY ITEMS?
When you pay online for your items, part of the checkout process is to sign up for a pick-up time. IF YOU MAKE MULTIPLE PURCHASES, you only need to sign up for ONE pick up time. You may skip the calendar thereafter once you have selected a time.
WHEN & WHERE DO I PICK UP MY PURCHASED ITEMS?
Pick-up days are Friday & Saturday (SEE SCHEDULE for CURRENT SALE) at St. John’s Episcopal Church in East Asheville. WE DO HAVE SOME REMOTE PICK-UP OPPORTUNITIES.
IF I CAN’T MAKE IT ON THE PICK UP DAY – CAN I COME A DIFFERENT DAY?
Sorry, pick up days are only Friday & Saturday. We rent a building for pick up and only have it on these days. We are unable to ship or store your items. You may have a friend or family member pick up for you. Just be sure you forward them your receipt showing which items you have paid for and have them come during the pick up hours.
DO I NEED TO GET OUT OF MY CAR DURING PICK UP?
We will be offering curbside pick up. If your items will easily fit in your vehicle, we will place them in your vehicle for you. If you would like to inspect items before you leave the pick up location, we will ask you to park and come to the “Inspection Station” with one of our staff members.
WHAT IF I BUY LARGE ITEMS?
For larger items, we will have YOU place them in your vehicle, so be sure you have someone along to help you if needed. You will also be responsible for securing larger items in your vehicle. We will not be providing rope, etc., for you to tie items down with.
WILL YOU DELIVER ITEMS THAT ARE TOO LARGE TO FIT IN MY CAR?
We are unable to offer a delivery service. It is the responsibility of the shopper to bring a vehicle large enough to transport item/items purchased.
WHAT IF I FORGET TO SHOW UP FOR MY PURCHASED ITEMS?
All sales are as-is and final as long as they are described accurately. We will not be able to issue refunds if you forget to show up and we are unable to store your items once the pick-up day has ended. Items not picked-up by 12 PM on our last pick up day will be donated to a local charity on your behalf.
IS THERE A WAY I CAN ASK FOR MORE INFORMATION ABOUT AN ITEM DURING THE ONLINE SALE?
Our sellers have been asked to provide descriptions of their items. We are unable to communicate questions back and forth during the online sale. Buyers will need to make their decisions based on the photo and description provided by the seller.
WHAT ARE INSPECTION STATIONS?
We will have designated areas for you to quality inspect your items before taking them home with you. Our sellers check for quality prior to listing their items for sale. Sometimes things are missed at home and would be caught at our in-person events with a second quality inspection, but due to the nature of our online sale, the on-site inspection does not take place. We encourage you to utilize the inspection stations at pick-up so that issues can be addressed on site.
CAN I TRY ON ITEMS I’VE PURCHASED BEFORE I TAKE THEM HOME?
No, we will not allow purchased items to be tried on. Please be sure that you are checking sizes & confirming details as you are shopping. There will be no refunds if items do not fit, if you don’t like the style, etc. All sales are as-is and final.
HOW WILL I GET PAID?
Sellers are paid via Deluxe e-check the week after the sale. You will receive an email with a secure link to print your check and deposit it. Make sure the email you use for registration is an active email that you have access to.
Wee Trade Carolinas
For 20 years Wee Trade Carolinas has been a staple for thousands of families in Western NC, a reliable affordable source for all things needed to provide for children from birth to college. Wee Trade has also been a way for many families to safely make extra income from the items their children no longer wanted or needed. Additionally, Wee Trade consignors have donated hundreds of thousands of items to charitable organizations right here in the community where they are needed most.
But why should children get all of the deals on clothes, toys and more? Village Trade was created to provide that same safe and reliable community driven marketplace to meet the needs of the entire family.
Grateful Village, LLC is the parent company of Wee Trade & Village Trade Carolinas. Through our events and partnerships we are not only providing a safe marketplace to make extra income for our sellers and a huge inventory of affordable goods for our shoppers, but we are also making a monumental impact by focusing on direct community donations. Through this focus we make the “Village” – that is, each of us and our environment – stronger and more sustainable.
We are actively seeking LOCAL community nonprofit organizations who work directly within Western NC and can channel our consignors’ donated items freely to those who need them most. If your organization would benefit from items donated by our sellers, please contact us @ email@example.com. Our list of partners for Wee Trade & Village Trade is growing!
Giving Back & Paying Forward
While you are finding and preparing items to sell online for Village Trade, there will be items that don’t quite meet quality standards for the sale but are still perfectly good items. Please consider bringing those items, and any unsold items that you would like, to the DROP-OFF days. The Charitable Village Program is actively seeking partnerships that you can donate to directly and can provide a tax receipt if needed.
ALL SALES FINAL. ITEMS SOLD AS-IS. NO RETURNS ONCE ITEMS HAVE LEFT THE PREMISES.
Refunds will be offered only if I tems are found to be inaccurately described when you pick up your items.
We recommend you carefully check your items at our Inspection Stations prior to signing for them.